All orders received during business hours before 1pm (CST) stating 2nd day air will ship that day. All orders received after 1pm (CST) will ship the following business day.
Find the products with the delivery truck and if the items in your order which qualify for 'Free Shipping' total $99 or more, your order ships FREE! International Orders Do Not Apply.
|Do you ship to my country?|
|Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.|
|What are my payment choices?|
During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
You may choose between USPS First Class, Priority or Fed X Ground depending upon the weight of your shipment.
To Request a quicker delivery system you must email firstname.lastname@example.org before your order ships.
|When will my order ship and what are my shipping charges?|
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.
DOMESTIC: Your order will ship within 1 to 3 business days. Allow up to 7 business days from shipping for delivery unless you have paid for a faster delivery method.
You must contact us within 14 business days from when your order was placed if there is a shipping issue or you did not receive your package. After 14 business days the shipping of that item is closed and will not be reopened.
Cold Shipping Charges: To Request Cold Shipping On An Item Other Than Refrigerated Probiotics Please Contact Customer Service at email@example.com